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Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
Instead of returning items, you can contact us for a full refund. Why? Returns run counter to our emphasis on sustainability as every return has a carbon footprint. To be eligible for a full refund, please send us a picture of the item to sales@urbntrends.com.

Free Shipping

We offer free shipping worldwide.

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Exchanges & Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

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Payment

PayPal, Apple Pay, Google Pay, and many others are available.